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Pietra Digital Tech

Business operations

KAIA — AI-operated ERP and CRM through WhatsApp

Category
Pietra product
Services
AI Development, Web Development
Status
Ongoing product

An AI-operated ERP and CRM that works through WhatsApp to record meetings, follow up tasks, monitor leads, and keep reporting current.

The problem

Important decisions become buried in WhatsApp conversations while data entry feels like extra work for the team.

Meeting notes go unactioned, progress updates require manual chasing, and incomplete data makes reports less trustworthy.

How it works

KAIA works in the channel teams already use, turning conversation into an official record without imposing a new interface.

AI records meeting notes and tasks, runs reminders and escalation, and keeps status reports current.

The next layer supports lead monitoring, workload balancing, billing, approvals, and corporate knowledge.

What it delivers

Routine administration moves from the team to AI: notes are captured, follow-ups run, and weekly reports assemble automatically.

Management gains faster visibility while important leads and tasks are less likely to go unnoticed.

Core operational functions

5

Core operational functions

Interface: WhatsApp

1

Interface: WhatsApp

Automated follow-up

AI

Automated follow-up

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